Episode 83: Horst Schulze

Episode 83: Horst Schulze

Da: CEO Money
di RNCN
0 0 3 mesi fa
Schulze spearheaded Ritz-Carlton’s unprecedented multi-billion dollar growth, setting the elite global brand’s winning vision and people-focused standards from its inception. The universal truth that guided his successful career is the practical belief in caring for people above profits. It was Schulze who established 24 Service Standards for all employees, empowering anyone on his staff to spend up to $2000 to solve any guest problem or issue. He now urges leaders of every age, career stage, ... Maggiori informazioni

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